Mattress Mart Terms and Conditions
Mattress Mart typically offers the following type of exchange.
If within 120 days you are not satisfied with your new mattress, you may exchange it for a mattress of equal or greater value. This is a one time mattress replacement, and it is voided if the mattress has been physically damaged, if the terms of the mattress’s warranty have been violated in any way, or if there is a stain on the mattress. The person who purchased the bed is responsible for returning the mattress, including any shipping fees that may apply, and is responsible for a ten percent restocking fee.
Note that this is an exchange, NOT a refund. Mattress Mart typically does not offer refunds.
A comfort exchange is offered on mattresses and mattress sets ONLY. All other sales are final.
All warranties are determined by the individual manufacturer’s warranty terms and conditions. Digital copies of individual warranties are available upon request. Floor model, clearance, and other “as is” merchandise do NOT have warranties unless otherwise noted.
We are committed to maintaining your private information. See here for more details.
Mattress Mart is the retail division of Midwest Quality Bedding, a new concept in
mattresses that believes that customer service is not just a thing of the past. Midwest
Quality Bedding (or MQB for short) is committed to delivering a quality sleep experience
by combining high quality products with reasonable prices. Because we literally
own the factory, we’re able to not only fulfill almost any custom order imaginable,
we can also bring factory-
There is a heavy stigma around the mattress industry. When people think of mattresses shopping, they often think of sleazy salesmen trying to weasel every penny out of them. Sadly, there is indeed a lot of that sort of thing in the industry. At MQB, we’ve taken a far different approach. We don’t want to sell a customer a bed, we want to educate the customer about sleep in general and what various mattresses have to offer and let the customer make an informed choice. After all, getting a healthier night’s sleep doesn’t stop at finding the right mattress.
Midwest Quality Bedding, Inc. purchased the Ohio-
Midwest Quality Bedding, Inc.
8400 Industrial Parkway
Plain City, OH 43064
Feel free to contact us for anything you need in one of the following three ways:
Telephone: (855) 586-
Email: [email protected]
Fax: (614) 504-
© 2013 Midwest Quality Bedding, Inc.