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QUESTION #5: I often see stores advertise mattresses at incredibly low sale prices. But when I try to buy one of these mattresses, I'm given the run-around by the salesperson. Why do stores advertise these special-priced mattresses and then not sell them?

ANSWER: A store will often advertise a low-priced mattress just to get you to visit them. Once you are in the store, the salesperson will do almost anything to get you to buy a mattress other than the one that is being advertised. In reality, the store has no intention of actually selling the advertised mattress. The mattress is referred to as a "nail down." Meaning it is, figuratively, "nailed down" to the showroom floor and not to be sold. The practice is also known as "bait & switch." The store will entice you into visiting them with a low-priced "bait" mattress, and then "switch" you into a different mattress.

Mattress Mart does not engage in "nail down" or "bait & switch" practices. Mattress Mart absolutely promises to sell any mattress we advertise.

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